1971 Western Avenue, PMB 104
Albany, NY 12203
(518) 456-0704
FAX (518) 456-0561
CRO course will certify an officer as a Community Resource Officer. Designed along the path of the SRO and has been updated to incorporate part of the "Im Human" project. this course will teach officers ways to assist communities with new direction of police interaction and community policing. Course topics include:
Implementing and Promoting the CRO concept
Community Policing
"Im Human"
Guarding the Guardians through effective leadership
Implicit Bias Training
De-escalation Techniques
Understanding Mental Health/Special Needs
Presentation Skills
Communication Skills
Social Media crimes and tools for CRO promotion
Record Keeping/Activity Reports
Developing Community Events
Current Trends in the Communities